About us

Our Story

The Simama Hotel

At SIMAMA HOTEL we believe you should Live Like Royalty This magnificent hotel is located in Falls Estates along the M1 Road at the gateway into Lilongwe City from Blantyre, within easy access to Lilongwe CBD, the intercity coach services depot is only five minutes drive away, 3 kilometers away to the Capital’s City Centre, and only 27 kilometers away from Kamuzu International Airport.

Mission Statement

Simama Hotels strives at all times ‘to care for its clients through the highest level of friendly service and quality products while maximizing staff potential and development in a constructive, clean and healthy atmosphere by using efficient and profitable means, to offer client a business base that is secure, relaxing, friendly and memorable’.

Our Vision

Our belief is in excellent service and our understanding is that great service can only be offered when every other element runs smoothly, efficiently and professionally, from well‐ maintained world class facilities to well‐trained staff.

Guests are unique; there is a no “one size fits all” approach with our guest, and our goal is to make every guest have a unique experience and exceed their expectations.

Our Values

At Simama Hotels, our main assets are clients, employees, and suppliers. Our vocation, as a hotel is we seek to satisfy the needs of our clients and we have a special sensitivity in our relationship with different stakeholders.

We guarantee that our services are priced fairly. We believe that by providing excellent levels of quality and consistently superior standards of service, our guests will have the confidence in us to return again and to recommend us to others. Therefore we don’t need to inflate our prices.
Our challenge is to anticipate the current and future needs of our customers and of a society in constant change by creating new products and services.
The world is evolving rapidly from advances in technology to the development of sound, environmental practices. Hotels need to grow with it. Therefore we are committed to remaining on the cutting edge of industry standards, always providing the best available practices and services.
Ensuring that the highest levels of quality are maintained in all areas of the hotel, from service, dining, cleanliness and comfort to ultimate luxury.
Most of all, we believe in integrity. We take your trust in our business seriously and are committed to maintaining the highest levels of ethical business practices.